FAQs

COVID-19 SAFETY

We are taking precautions to thoroughly disinfect all equipment before and after use. Snacks are now individually packaged. Your guide will wear a mask when operating the telescope and when within 6' of guests. Keeping in line with Grand County's mask mandate, guests must wear a mask or face covering when viewing through the telescope and when in 6' range of your guide or other guests.

WHAT SHOULD I BRING?

Chairs, red safety lights, a snack, and water are all provided for you on site. Dressing in layers is always a good idea, as temperatures may drop noticeably at night. Bring bug spray or any personal comfort items. *Don't forget a mask or face covering! 

DO YOU PROVIDE TRANSPORTATION?

No, we do not offer transportation to the site. There are several shuttle companies that will transport you to the site if you arrange a ride with them, like RAVEN SHUTTLE <click here  OR call John: (435) 210-0730

WHERE DO WE MEET?

We are permitted for trips on Bureau of Land Management (public) lands within 15-30 mins of Moab. Tour times and locations will vary per tour, due to varying sunset times throughout the year and the needs of each stargazing group.

Once your reservation is booked, your confirmation email will contain the near-town meeting location and time to meet your guide to caravan to the site. Please be sure to be on time, the tour will leave the meeting site within 10 mins of the meet up time. 

HOW LONG DOES A TOUR LAST?

Plan for three hours with travel time. There is no caravan back to town. Feel free to leave the telescope viewing once you've had your night sky fix or if your bed is calling!

WHAT DO OBJECTS LOOK LIKE THROUGH A TELESCOPE?

Have you seen images from the Hubble Space Telescope or long exposure photographs of deep space objects that are full of vivid color? Well, it will not look like that. Our eyes use rods vs cones at night, which see in shades of grey. You will be seeing these amazing objects, however, with your own eyes through  our high-powered telescope! Expect to see gorgeous globular clusters, craters of the moon, and more.

WHAT'S THE DIFFERENCE BETWEEN A MIXED TOUR AND A PRIVATE TOUR?

Mixed tours will be comprised of your group and others. There will be up to 15 total adult/teen/youth stargazers in a mixed tour, with possibly a few children under six years old adding to that total. A light snack is provided. Sorry, no pets allowed on mixed tours. Service dogs only.

Private tours will be just your group of up to 15 stargazers. You choose the astronomy or cultural topics you would like the night to focus on. Refreshments provided. Dogs are permitted on leash.

DO YOU OFFER ANY OTHER PROGRAMS OR TOURS?

We do! Interested in collaborating on an educational program for your school? Hosting a private star party for friends? Want us at your event? Contact us for details.

AM I SUPPOSED TO LEAVE A TIP?

Gratuity is appreciated, but not expected.

WHEN WILL YOU CANCEL A TOUR FOR WEATHER-RELATED REASONS?

We use many different techniques to see if the weather will be stable enough to hold a tour. The call will be made by your Guide at least 90 minutes before the tour. If you do not hear from us, the tour is on as planned. If your Guide does cancel a tour due to weather (rain, snow, thunderstorm) or visibility (overcast or hazy skies), we will try to reschedule for the next possible date. If a reschedule is not possible, a complete refund will be issued to you. During monsoon season, storms often roll through in the afternoon and usually clear before sunset. We have been making this weather call for many years and usually get it right. In the event that your guide must cancel an in-progress tour, don't worry, you will be refunded accordingly. We want you to have a great experience! 

WHAT IF I NEED TO CANCEL MY ASTRONOMY TOUR?

Our cancellation policy is pretty simple. For private and mixed groups, if you contact us at least 48 hours in advance of your reservation to cancel, a refund will be issued, minus the credit card processing fee. Within 48 hours, no refund will be given for a cancellation or no-show.

Contact

HAVE TRIP QUESTIONS?

LARGE GROUP BOOKING?

HOSTING A PRIVATE EVENT?

DARK SKY CONSULTATION?

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TEXT OR CALL: 435-260-0499

​EMAIL: info@moabastronomytours.com

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© 2019 by Moab Astronomy Tours, LLC

All photographs and video courtesy of Bettymaya Foott. All rights reserved.

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